As an insurer that has helped to cover the public and voluntary sectors for over 25 years, we understand the importance of everything you do.

Our risk engineers help you prevent problems before they can occur, and should an incident interrupt your vital work, you can be confident that we’ll be there to get your services back up and running as quickly as possible.

We know how important it is for you not to let the public down. In 2018, we paid out 99% of claims made by our UK customers, so you can rely on us not to let you down.


Residents rely on the vital services housing associations provide.

We do more than just pay for remedial work; whether it's risk avoidance advice beforehand, or our Major Loss Team staff helping after an incident, our package of wide-ranging cover, is designed to help keep tenants safe and comfortable.

We like to keep our Housing customers informed of the latest thought-leadership topics and risk support:


Working with over 11,500 charities in the UK, we work closely with the voluntary sector to help build a comprehensive understanding of the risks faced.

Whether tackling homelessness, caring for those less able to care for themselves, or protecting the UK’s heritage and environment, our risk and insurance experts work in partnership with charities and social organisations to evaluate their changing insurance needs.

We like to keep our Charities and Social Organisations customers informed of the latest thought-leadership topics and risk support:


Special Report: the human impact of fire

With an increasing number of large and complex fires being experienced by organisations of all types, our whitepaper explores the impact on those affected.


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