Balcony blazes cost £9 million

  • Almost £9m worth of damage was caused last year by just four balcony blazes
  • Vast majority of balcony fires in 2019 started by BBQ use and discarded smoking materials
  • In London alone, official figures show there have been 550 balcony fires in just three years
  • Zurich’s data reveals that the insurer paid out over £210m for fire damage in 2019, an increase of 48% since 2018
  • Last year customers spent over 21 weeks in alternative accommodation following fires in their homes
  • Modern methods of construction, including timber framed buildings, combustible cladding, wooden balconies and modular units add to the risk of balcony fires

With the UK summer well underway, new data released today by UK insurer Zurich reveals that just four balcony fires in 2019 caused almost £9m worth of damage as the fires spread to neighbouring flats or entire buildings in some cases. The insurer warns that the majority of balcony fires start as a result of careless use of BBQs or discarded smoking materials.

With nine million families across the UK living in flats, Zurich calls for caution when it comes to balcony blazes. The risks are increased by the fact that wind speeds are stronger at greater heights and can carry burning embers for up to one mile. In addition, combustible cladding and building materials are often used for the construction and façade of balconies, as well as wider parts of the building. This creates the perfect environment for a fatal fire.

Official figures from London Fire Brigade show that that in the last three years there have been 550 balcony fires in London alone.

Zurich claims experts: Barbecues should never be used on balconies under any circumstances. This includes all types, all fuels and all sizes of barbecue. Even if they are being inappropriately marketed specifically for balcony use, they still carry the same risks.


Fire claims up by 48%

Further analysis of Zurich claims figures shows that fire is still a huge problem in the UK, with the cost of damage caused by blazes rising dramatically year on year. In 2019, Zurich paid out over £210m for property fires across private, public and commercial sectors, a 48% rise from £141.5m in 2018. What is more, an average large fire now costs almost £1m to rectify, again, a 42% increase from £666,000 in 2018.

However, the most devastating impact of fires is felt by the homeowners, renters and tenants who end up losing their homes and valuable possessions which often can’t be replaced. According to Zurich, families and individuals spent on average more than 21 weeks in alternative accommodation following a blaze in their home in 2019. Since January this year, the insurer has been piloting a programme of mental health support services and counselling to its customers who may have experienced traumatic events for which they had to make a claim.

David Nichols, Chief Claims Officer at Zurich, said: “Fires not only put people’s lives at risk, they also destroy homes and irreplaceable personal possessions. The £210m which Zurich paid out for fire damage to properties last year doesn’t include the emotional turmoil and disruption these events cause.

“This is why we urge people to think twice and avoid using BBQs or smoking on their balconies. Just a small ignition source, or persistent heat over a period of time can start a fire. This can happen hours after the residents have gone to bed. What’s more worrying is the number of companies marketing barbecues which claim to be specifically designed for balconies. In our view these products should be banned as there is no such thing as a safe balcony barbecue.”

Andy Dark, Fire Brigades Union assistant general secretary, commented: “It’s clear from Zurich’s damning evidence that using any kind of barbecue on a balcony should be banned.

“Time and again, firefighters have fought fires in blocks of flats where the accidental source of ignition has been a barbecue used on a balcony.

“The cost to families and communities is too high a price to pay – a ban is an absolute necessity.

“We are mindful that living in flats already poses restrictions on how people live their lives. It’s important that government and building owners invest in providing safe and inviting communal spaces surrounding flats so residents don’t take risks like such as barbecuing on a balcony.”


Zurich’s balcony safety tips: 

  1. Don’t use BBQs, of any kind, on your balcony. They stay hot for several hours and can start a fire long after you stop watching them.
  1. Remember, embers carry in high winds for up to one mile and could set fire to your neighbours’ balcony, another property or local woodland.
  1. Avoid smoking on your balcony and always ensure cigarettes are properly put out. Never throw cigarette butts over the balcony as you can set neighbours’ balcony on fire.
  1. Ensure the doorway and pathways on your balcony are always clear and clutter free.
  1. Do not store any flammable items on your balcony.
  1. Always have a working and safe to use fire extinguisher in your home, in case the unfortunate happens.