Have you been affected by Storm Ciara? We're here to help.

Last weekend the UK was hit by Storm Ciara which brought with it severe wind, rain and in some places snow. The winds reached more than 90mph and reports suggest that a month and half’s worth of rainfall fell within 24 hours. We are still learning more about the impacts of the storm but there were over 200 flood warnings in place and some people were left without power or even evacuated from their homes.

As a result of Storm Ciara we are experiencing a high volume of calls through to our claims centre. If you are safe and your property is secure, you may find it quicker and easier for you to report your claim online through our 24/7 property claims notification portal.  It will only take about five minutes to complete and require a few incident details, along with some personal information.

However, if the matter is urgent please contact us by phone and our claims team will get to you as soon as possible.

Find out more about making a claim here.