Reforming the Soft Tissue Injury (‘whiplash’) Claims Process

The government recently concluded its consultation on how soft tissue injury claims are dealt with in England and Wales.

Soft tissue claims, the most common of which is “whiplash”, have long been criticised for their ability to inflate claims costs and be susceptible to claims fraud.

In response to much debate over the issue, on 17 November 2016 the Ministry of Justice (MoJ) published its consultation and recommendations for reform.

On 23 February 2017 the Government published its response to these recommendations and concluded the consultation process. The Government has indicated an intention to implement reforms by 1 October 2018 via primary legislation and new court guidelines.

The final stage impact assessment will be released shortly including revised estimates of savings expected though the consultation process. The Government will be monitoring the impact of these reforms on the cost of motor insurance.

For more information view the full Government response report.