Storm Desmond - how we can help

Strong winds, torrential rain and flooding caused by Storm Desmond has led to an increase in claim reports by our customers in the north of the country.

Our focus at this time is on helping customers get the help and support they need.

For more information on who to contact with regards to a claim please visit our How to Claim page.

We also have several articles giving advice on how to prepare for and manage a flood incident.

Guides to flooding

Staying high and dry – protection against the increasing risk of flooding

Inside stories – dealing with a major incident

Your flood guide

Simplifying flood risks helpful guidance customers