Zurich Municipal | Public Sector
For the last 25 years, Zurich Municipal has been committed to protecting the public and voluntary sectors and committed to keeping our promises. From January – December 2017, on average we paid out on 99% of insurance claims our UK customers made, and defended invalid claims against them. We offer peace of mind that comes from our heritage, financial stability, and the fact that we have everything you need in-house – from experts who can help you manage your risks, to claims and major loss specialists who will get you back up and running as soon as possible. We know how important it is for you not to let the public down. So you can rely on us not to let you down.

Delivering when it matters

  • We paid out over 99% of all general insurance claims last year
  • With public sector heritage and experience we provide you with products and services that fully deliver in your moment of need
  • Our industry leading major loss specialists and claims experts respond at high speed, getting you back to normal operations as quickly as possible
When one of our customers, A2 Dominion, suffered a catastrophic fire we were there to support them right from the very start and throughout the journey.

Close and trusted relationships

  • As a central point of contact, your Risk and Insurance Consultant (RIC) orchestrates a full range of specialists to help you better manage your risks and respond effectively when the unavoidable happens
  • They’ll help you understand and protect against emerging risks and offer direct access to industry leading underwriters and claims specialists as required
Meet Andrew Jepp, Managing Director of Zurich Municipal. Andrew explains more about the strong relationship we have with our customers and the services we provide.

Expert tailored protection

  • You’ll always receive a tailored product that meets your specific needs and delivers real value for money – The right cover for the right price!
  • We offer specialism across all key public sectors areas including local authority, schools, further and higher education, social housing, charity & community and town, parish & community councils
We understand price is a key consideration when choosing an insurer, but other factors are equally important and should not be overlooked. These include the level of support you would get after a major loss, and how straightforward the claims process would be. We consider some of the most important questions to ask of insurers during the procurement process.

Holistic and proactive support

  • Expert risk management to identify and help mitigate future loss potential
  • The creation of robust major loss contingency plans that boost business resilience
  • Dedicated claims manager delivering pre-loss training and handling all post-incident claims
  • In-house media relations training/response team
Meet Alex Jones from our in-house media relations team. He explains some of the things they do to support people like you.
We know how important it is for you not to let the public down. So you can rely on us not to let you down. Call free on
0800 232 1901



› The challenges we face in the next 25 years

  • In the 25 years since its foundation, Zurich Municipal has cemented its position as one of the UK’s leading public-sector insurers
  • We are now looking ahead to the next 25 years and beyond
  • Four of our company heads predict what challenges their sectors will need to overcome going forward

› How to achieve true value for money when tendering

  • Choosing a risk management supplier is more than just about price
  • It’s about finding the right provider, the right policy and the right service at the right price
  • We consider some of the most important questions to ask during the procurement process

› Selsey Academy: a hot works case study

  • On 21 August 2016, a huge fire destroyed most of Selsey Academy in West Sussex.
  • State-of-the-art replacement facilities are expected to open early next year.
  • Head teacher, Tom Garfield, explains how the school has recovered following the incident, and the lessons that have been learned along the way.

Risk Hubs

Our hubs provide a comprehensive guide to managing three of the top risks the public sector faces – from laws and regulations, to a range of risk management measures that can help you avoid potential catastrophes.

› Fire

Fire remains one of the most prevalent and destructive risks facing property owners and occupiers. This interactive resource aims provides a wide range of risk management measures that can help you avoid potential catastrophes.

› Flood

Flood is a fundamental risk for everyone to be aware of, regardless of your proximity to a water source. As our climate changes and the country becomes increasingly urbanised, more and more people are experiencing the devastating impact of flooding.

› Safeguarding

Safeguarding is about protecting vulnerable people from harm, by putting their safety and well-being at the heart of decision-making. Many organisations will have safeguarding responsibilities, and it is important they understand how to execute these duties.


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0800 232 1901

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