DAS: Counselling services to help our customers
- Reminder to policy holders that a free and confidential counselling service is available to customers
- The service, a 24/7 helpline, is available to ZM customers and members of the immediate family.
The current climate has meant that we are all experiencing a multitude of strains and stresses. Counselling is a process of learning to understand yourself and others by exploring your thoughts and feelings in a supportive and non-judgemental space.
As part of your policy the following customers have access to a telephone counselling helpline:
- Social Housing
- Charities and Social Organisations
DAS provides a confidential counselling service 24 hours a day, 365 days a year to you and members of your immediate family – providing they live with you and are over the age of 18 (or aged between 16 and 18 and in full-time employment).
DAS counsellors are members of The British Association for Counselling and Psychotherapy and are covered by their code of Ethics and Practice.
Zurich Municipal customers can call DAS with a range of concerns, including:
The counsellors may be able to help our customers work through problems and help to find a way of dealing with them. If appropriate, the counsellor may recommend voluntary or professional services which may incur a cost.
Visit the website www.das.co.uk/covid19 for more information about Covid-19.